Privacy Policy | US Dry Needling Distribution, LLC

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Greetings from idryneedle.com! Our comprehensive Privacy Policy is designed to transparently communicate how we collect, utilize, and safeguard your personal information while ensuring your positive experience on our website. Your use of our platform implies your consent to the terms detailed herein.

Information Collection

At US Dry Needling Distribution, LLC, we gather personal information from our valued customers to elevate their interaction with idryneedle.com. This includes willingly provided details such as names, mailing addresses, and email addresses. When processing orders, we require additional information for fulfillment, including your name, profession, email address, billing and shipping details, and credit card information. Rest assured, your credit card details are temporarily stored on a secure server solely for transaction processing. We maintain this information to enhance customer service and keep you informed about our latest products and exclusive sales. Opting out of notifications is available at any time. For catalog requests, we only need basic information such as your name, profession, and shipping address.

Security Measures

Your security is paramount to us. We employ state-of-the-art Secure Socket Layer (SSL) encryption technology to safeguard your personal information during its transmission over the Internet. You can identify the secure mode by observing 'https' in the URL. Additionally, when confirming orders via email, we divulge only the last four digits of your credit card number. While we take rigorous precautions, it's important to note that internet transmissions inherently carry some risk.

Protecting Your Information

To enhance your protection against unauthorized access, we recommend using a complex password, changing it periodically, and ensuring secure connections. For shared computers, always log off to further safeguard your information.

Use of Cookies

Our system utilizes cookies to recognize your device, enabling features like 1-click purchasing. It's important to note that cookies do not contain personal information and cannot access confidential data. While most web browsers automatically accept cookies, you have the option to modify your preferences to reject them, though this may limit access to essential features on our website.

Online Surveys

As part of our commitment to better understand your needs and interests, we may invite you to participate in voluntary surveys on our website or through email. Rest assured, survey information is never sold, rented, or shared with third parties for marketing purposes.

Contacting Us via Email

When you reach out to us via email, both your message and email address may be saved for our responses. This information is treated as non-confidential and is instrumental in enhancing our website, services, and products, and responding to your requests.

Use of Collected Information

The personal information collected is utilized for internal purposes, including completing transactions and analyzing trends. For specific tasks, such as product delivery, we may share information with third parties (e.g., shipping carriers). Additionally, information may be released to comply with legal obligations or safeguard rights, property, or safety.

Changes to Collected Information

You may review and make changes to the personal information that is stored in your user account on our Site by visiting the "My Account" area of our Site. Also, you may contact Customer Service through the 'Contact Us' link on our website to request changes or removal of your information.

Revisions to Privacy Policies

Please be aware that US Dry Needling Distribution, LLC reserves the right to modify our privacy policy at any time without prior notice. Changes become effective immediately upon posting on our website. To stay informed of any updates, we encourage you to periodically review this page.

Thank you for choosing US Dry Needling Distribution, LLC. Your trust is valued, and we are committed to ensuring the security and privacy of your information.

Special Notice for California Residents

California residents can request specific information about their data as per state law by submitting a Data Subject Request. Submit requests online at [email protected], via email, or call toll-free at (833) 463-3353. Provide accurate, complete information and sufficient identification for iDryNeedle to process your request.

Requests can include inquiries about the categories of personal information collected, sources of this information, iDryNeedle’s purposes for using the personal information, and details of any third-party sharing. If requesting information on data disclosure for business purposes, specify this in your request. Note, iDryNeedle’may not provide data used only for one-time transactions or data not stored in an identifiable way, and cannot respond more than twice in a twelve-month period.

You can also request the deletion of your personal information via a Data Subject Request, subject to certain exceptions. Upon a verifiable request, iDryNeedle’will delete your information and instruct service providers to do the same.


Revised 11/1/2024